At AL-Mushir, we aim to deliver your products safely and on time. Please read our shipping policy carefully to understand how we process, handle, and deliver your orders

 Order Processing

All confirmed orders are processed within 1–2 business days (excluding weekends and public holidays)

You will receive a confirmation email or message once your order has been successfully placed and another notification when it has been shipped

 Shipping Time

Delivery times vary depending on your location and the courier service

Most orders are delivered within 3–7 working days after dispatch

Remote or rural areas may take a few extra days for delivery

 Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the weight/size of the product

Occasionally, we may offer free shipping promotions—details will be mentioned on our website or product pages when applicable

 Tracking Your Order

Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status

If you face any issues tracking your order, please contact us at support@almushir.com or call 9759199292

 Delayed or Undelivered Orders

We strive to ensure timely delivery. However, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or incorrect address details

If your order has not been delivered within the expected time frame, please reach out to our support team for assistance

 Incorrect Address

Please ensure all shipping details are correct before finalizing your order

If you provide an incorrect or incomplete address, we are not responsible for non-delivery or delays

Damaged Packages

If your package arrives damaged, please do not accept the parcel or take clear photos and contact us immediately at support@almushir.com or 9759199292

We will review your case and arrange a replacement or refund as per our Exchange & Return Policy